The Positive Health Program's primary care clinic is located at 995 Potrero Avenue (at 21st Street) on the sixth floor of Building 80 on the San Francisco General Hospital campus.
The Ward 86 clinic is one of the oldest and largest HIV/AIDS clinics in the United States, the result of a collaborative effort between the San Francisco Department of Public Health and the University of California San Francisco Department of Medicine's Medical Service. It is an internationally recognized center of clinical excellence and standard-setter for HIV care and the pioneer of important medical and scientific advances.
The PHP treatment model includes an emphasis on outpatient primary and specialty HIV care, rapid availability of routine and urgent care to the patient, psychosocial support through a spectrum of services, integration of patient care with clinical research, and ongoing education for patients, providers and the local community.
Specialty clinics and services available include urgent care, oncology, hematology, dermatology, infusion services, diet and nutrition, neurology, pulmonary, psychiatry, sickle cell, substance use counseling, and women's services including gynecology.
In addition to providing medical care services, the clinic also offers social work staff to assist patients in crisis intervention and management. These professionals provide brief counseling, benefits advocacy, and referrals for community services such as housing, substance abuse and mental health treatment, transportation, home care, and case management.
Scheduling a visit
To make an appointment or referral, call (415) 206-2400. Patients should call ahead to make appointments for regular care or same-day urgent care.
The PHP clinic sees people who have already tested positive for HIV or are at risk of acquiring HIV infection. For confidential testing at San Francisco General Hospital, call the HIV Assessment & Prevention Services (HAPS) at (415) 206-8972. If you have not been tested, call (415) 502-8378 for free, anonymous testing in San Francisco.
Urgent care and advice during regular clinic hours, call the "Advice Nurse" at (415) 206-2400.
Evenings and after hours, contact the on-call physician at (415) 206-2400.
Weekend and holiday urgent care is located in the Adult Urgent Care Center on Ward 6M (in the main hospital building at 1001 Potrero). Hours are 12:00 PM - 7:00 PM (PST). If you have a life threatening emergency, please proceed directly to Urgent Care.
Questions about insurance or payment?
No one is turned away for lack of ability to pay. If you are a San Francisco resident living with HIV and are unable to pay for your medical care, you can apply for no- or low-cost care.
Out of county Medi-CAL recipients should call ahead to see if their Medi-CAL can be accepted at the clinic. The clinic also accepts HealthNet HMO and PacificCare HMO insurance.
Other private insurance may be accepted depending on the Health Plan.
All patients are referred to our eligibility staff who can help determine whether they qualify for Medi-CAL and other public insurance plans. Please call (415) 206-3154 with eligibility questions.
Primary Care Clinic
General Hospital
Ward 86
995 Potrero Avenue
Building 80, 6th floor
San Francisco, CA 94110
Phone: (415) 206-2400
FAX: (415) 502-4777
Regular clinic hours
Monday - Friday, 8:00 AM - 5:00 PM (PST)
Evening Clinic hours
Monday and Wednesday, 5:00 PM - 7:30 PM (PST)
Women's clinic
Eligibility
(415) 206-3154
Scheduling
(415) 206-2400
General Hospital
Ward 86
995 Potrero Avenue
Building 80, 6th floor
San Francisco, CA 94110
Phone: (415) 206-2400
FAX: (415) 502-4777
Regular clinic hours
Monday - Friday, 8:00 AM - 5:00 PM (PST)
Evening Clinic hours
Monday and Wednesday, 5:00 PM - 7:30 PM (PST)
Women's clinic
Eligibility
(415) 206-3154
Scheduling
(415) 206-2400
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